The Importance of Perseverance and Umbrellas: Week 2 at Upgrow, Inc.

This job is getting very difficult, but not for the reasons you might expect. Yes, marketing is itself hard, but it’s actually been harder acclimating to the work environment. Not just the startup environment, though that definitely contributes, but my interactions with the people there. I made a few stupid social mistakes early on, and I have a few personality clashes with my direct supervisor which I need to work on.

Some of the most important things I’ve learned from this job so far, then, have actually been about how to work through such problems. I am learning a ton about marketing, because my supervisor is ridiculously good at what he does. But I could have learned marketing from any expert marketer: having an expert marketer that I don’t naturally get along with very well is an additional level of challenge, and I’m learning a lot about the social rules of the white-collar workplace as a result.

I would be lying to say it’s all sunshine and roses: actually, I seem to have brought a rare rainstorm to sunny San Francisco. But like the umbrella that snapped in half on the first day after I moved here and left me to walk soaking wet for miles, these difficulties are teaching me perseverance, as well as the importance of having a good umbrella.

As to the actual marketing work, it’s incredibly interesting. I never realized SEO could be so complicated: the last time I checked, keyword stuffing and cloaking were frequently-used tactics. Now, it’s all about knowing your audience and getting voluntary backlinks from reputable sites.

One of my recent projects I’ve been working on for a handful of clients is that latter, we call it “link building”. This encompasses many things, from posting useful answers on forums to giving helpful information to reporters, but what I’m currently working on is getting links from individual peoples’ blogs. Basically, the process is that I figure out some people who blog about the thing our client does, and I see if there’s a place on their blog where they’d improve their content by linking to our client. Then, I send an outreach email, asking for the link.

Outside of work, my life is less difficult and more surreal. Living with rationalists, I keep having very interesting conversations. Interesting, both in the sense of intriguing and strange. People here regularly use phrases like “terminal value”, “cached thought”, “operational definition”, and “cognitive dissonance”. Everyone knows the ANI/AGI/ASI distinction. I have only met one other person who is not currently working as a programmer. And yet, we have these discussions laying about on couches, playing stupid card games, and drinking wine out of boxes. I went for cheap Chinese with some dude who works for Google.

Since I’m living in a community center until I can move into my permanent residence, there are all sorts of people and events which come through here. I’ve learned about the YIMBY movement, about animal rights activism and the clinically proven benefits of meditation. It’s so interesting learning about so many different points of view and political movements that I’d never heard of in any great detail before.

California has, in general, been a healing force for me, mostly due to one of the first friends I made here. No later than two hours after landing in CA, I met an absolute ray of sunshine who helped me through the rain, and continues to do so. He’s made awesome, healthy food that I’ve been able to take in for lunch sometimes, led some of the best meditation sessions I’ve ever attended, and generically made the whole environment and experience very positive. We’re both moving out of the community center soon, but I very much hope we can stay in touch after we’re no longer housemates. This friend, along with my fiancé and my mom, have been my umbrella.

I dearly hope this metaphor made sense.

Where Did I Disappear To? Week 1 at Upgrow, Inc.

To anyone who doesn’t follow me on social media, it may seem like I’ve just up and abandoned this blog. In truth, what was happening was a very frantic cross-country move, and my first week at a brand-new job at a digital marketing startup in San Francisco, California. It’s a trusim that one can either explore or exploit: that is, one can find new opportunities, or utilize the ones one already has. There is a third option, though: explain. So in all, you can either find new opportunities, utilize the ones you’ve got, or write about what you’ve learned from it all. At present, I’ve done my exploring and am exploiting as best I can, but that doesn’t leave a lot of time to explain.

So from here on out, since I do like documenting stuff, I’ll be writing a series of blog posts about what I’m doing at my job, how I’m living in California on a crazy low budget, and as always, general stuff about life, the universe, and everything. Y’know, this blog’s usual content.

Today, I’d like to explain what I’ve been doing in my first week at Upgrow, that marketing startup I mentioned. I’ll talk about my finances in a later post, write about a really interesting guest speaker we had on our weekly Praxis Wednesday call this past week, and maybe I’ll also write about the process of moving cross-country in ten days.

Our office is in a co-working space in downtown San Francisco. The room only has seven desks in it, two of which are presently empty. (One of these will be filled by my Praxis pal Yitzchak, who decided to move on a longer timeline and work remotely in the interim.) This small office means that there’s no complicated structure of meetings that needs to happen: to communicate something company-wide, all we need to do is say it, or post it to the general Slack channel.

The biggest thing I’ve learned this week is how hectic startups can be. Last week—my first week—I took on projects for three of our SEO clients; this week, I’m adding the other three. I’m running as fast as I can just to keep up. As I was just starting Praxis, an alum talked about how starting his apprenticeship felt like drinking from a fire hose. Now that I’m here, I understand the sentiment.

On top of working, I’ve been completing some marketing certifications, reading up on the industry software, and generally making myself a more valuable employee. My direct supervisor is big on trying to make sure that we don’t have to take work home, but I enjoy watching marketing videos as I get ready in the morning. I’ve never much liked the idea of “work-life balance” anyways: if you care enough about either one, you’ll figure out how to fit them in. My mom worked rigorously at multiple startups while pregnant with me; ’nuff said.

The project I’m most proud of from this week is the one I did started on my very first day. One of Upgrow’s founders, Ryder, asked me to take over the LinkedIn marketing for one of our clients, a lock and security company called ASSA ABLOY. I created all the posts for this week for both of their campaigns (which works out to one post per day), and on Friday I made the ones for the next week. Turns out, I don’t even need those till the week after (that is, starting next Monday, 3/25 instead of 3/18), so I’m ahead of schedule.

This week, I’m continuing the projects I’ve already been assigned (they include suggestions for blog categories, keyword research, and local marketing with Google MyBusiness) and adding several new ones, for clients including Seal Software, InfluxData, and Mercer Advisors.

As a final note: after I get settled in this role, I’ll be resuming my study of machine learning and add more PDP updates, but I want to make sure I’m doing well at this new job first.

Landing Pages: Critique, Compare, and Contrast

Hey guys! Today, I covered the design, usability, and copy of two different websites. I did a bit of a compare-and-contrast between the two, talking about my first impressions of each page, what I found annoying about the designs, and what could be done to improve these issues.

Here are the websites I covered, so you can poke around if you want:
Loom
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